KARA-KAE JAMES
Privacy Policy
Effective Date: June 22, 2026
1. Introduction
Kara-Kae James ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, neonspooncreative.com (the "Site"), or interact with our services.
By using our Site, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
2a. Information You Provide Directly
We collect personal information you voluntarily provide, including when you:
Fill out a contact form
Schedule a consultation via Calendly
Subscribe to our email list
Communicate with us via email or social media
This may include your name, email address, phone number, organization name, and any other information you choose to share.
2b. Information Collected Automatically
When you visit our Site, we and our third-party partners may automatically collect:
IP address and approximate location
Browser type and operating system
Pages viewed, time spent, and referral source
Device identifiers and cookie data
Interaction data (clicks, scrolls, form entries)
2c. Information from Third-Party Tools
We use the following third-party tools that may collect data about your activity on and off our Site:
Squarespace (website hosting and analytics)
Google Analytics (website traffic and behavior analysis)
Meta Pixel / Meta Conversions API (advertising performance tracking)
Calendly (appointment scheduling)
Each of these services has its own privacy policy governing its data practices.
3. Meta Advertising and Tracking
We use Meta's advertising tools, including the Meta Pixel and Meta Conversions API, to serve and measure ads on Facebook and Instagram. These tools allow us to:
Track conversions from our Facebook and Instagram ads
Build and optimize custom and lookalike audiences
Retarget visitors who have interacted with our Site
Measure the effectiveness of our advertising campaigns
When you visit our Site, Meta may collect data including your IP address, browser information, and actions taken on our Site. This data is shared with Meta in accordance with Meta's Data Policy.
We do not use Meta advertising data to build or append to user profiles beyond the purpose of measuring and improving our ad campaigns. We do not commingle data across advertiser accounts or use Meta advertising data for any purpose other than assessing our own campaign performance.
You may opt out of Meta's use of your data for personalized advertising by visiting:
https://www.facebook.com/ads/preferences
You may also use the Digital Advertising Alliance opt-out tool at:
4. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide our services
Send marketing communications (with your consent)
Improve and optimize our Site and service offerings
Serve and measure the effectiveness of advertising campaigns
Comply with applicable legal obligations
Protect the security and integrity of our Site
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and support our advertising. Types of cookies we use include:
Essential cookies: necessary for the Site to function properly
Analytics cookies: help us understand how visitors use the Site
Advertising cookies: used by Meta and other partners to serve relevant ads and measure performance
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. For California residents and others with applicable rights, you may also opt out of targeted advertising as described in Section 8.
6. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers: third-party tools that help us operate our business (listed in Section 2c), each bound by appropriate data protection agreements
Advertising platforms: Meta and Google for advertising and analytics purposes, as described in Section 3
Legal compliance: when required by law, subpoena, or to protect our legal rights
Business transfers: in connection with a merger, acquisition, or sale of assets
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes. Contact form submissions and CRM records are retained for the duration of our business relationship and up to 3 years thereafter, unless you request deletion.
8. Your Privacy Rights
Texas Residents (TDPSA)
As a Texas resident, you have the right to:
Know what personal data we collect about you
Access and correct your personal data
Delete your personal data
Opt out of targeted advertising and the sale of personal data
Data portability
To exercise these rights, contact us at privacy@neonspooncreative.com. We will respond within 45 days.
California Residents (CCPA/CPRA)
California residents may exercise the right to know, access, delete, and opt out of the sale or sharing of personal data. To submit a request, contact us at karakae@karakaejames.com. We do not sell personal information as defined under the CCPA.
All Users
Regardless of location, you may:
Unsubscribe from marketing emails at any time using the unsubscribe link in our emails
Request deletion of your personal data by contacting us directly
Opt out of Meta ad targeting via Meta's Ad Preferences
9. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it. Our advertising is not targeted to minors, and we comply with Meta's heightened protections for users under 18.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing information online.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated Policy on this page with a revised Effective Date. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.
13. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Neon Spoon Creative
Email: karakae@karakaejames.com
Website: karakaejames.com